Information used to help you sell
We use the contact details, property information, assessment answers, photos and review responses you provide to assess readiness, check pilot eligibility, prepare your materials and communicate about your order. We also keep order references and payment status.
Where your information goes
Fillout collects form responses. Airtable stores property records, review decisions and photo attachments. Make coordinates the workflow and photo processing. Google Drive holds photo working files, and email services deliver order updates and review links. These services process information needed to provide the package.
Stripe handles checkout and payment details. Home Seller Works does not ask you to enter card numbers into our assessment or property forms.
Descriptions and photo enhancements
Airtable’s AI tools help draft property descriptions from the property facts prepared for that purpose. A person reviews the drafts before release. Please avoid adding unnecessary personal or sensitive information to property facts.
Photo enhancements use conventional lighting and color adjustments. We preserve the originals. The photo workflow does not use generative AI to add, remove or reconstruct objects or property features.
Private review and downloads
Your materials are delivered through a private review gallery with download links. Access controls help keep each seller’s materials connected to the correct order. An expired review link does not mean the underlying files have been deleted.
Keeping and removing information
We retain information while providing the package and handling questions, corrections and order administration. Some information may need to remain for payment, dispute or applicable recordkeeping obligations. A request to remove information requires identity verification and a review of those obligations.
Your listing photos: We keep submitted original photos, enhanced photos and working copies for 90 days after your first confirmed final delivery. We email you at least 14 days before removal. If the reminder is late, we extend the notice period. An open correction, dispute or preservation requirement can pause removal. A replacement review link does not restart the 90 days. Please download and keep your own copies. Written property answers, descriptions, payment records and review decisions are handled separately.
Deleting a completed Fillout submission removes its uploaded source files. Fillout Support states that deleted data and backups are fully removed within 45 days. Copies already stored in other services require their own cleanup. Provider backup, revision and execution-history copies may follow separate retention schedules; removal from active storage is not a promise of immediate deletion from every backup.
Unfinished uploads: Fillout has not documented whether files uploaded before Submit are stored or how long they are kept. Those unfinished uploads are outside our verified submitted-photo cleanup process. Please upload only photos you intend to submit and avoid including unnecessary personal information.
Website services
The website uses hosting services to serve pages and Google Fonts to display its typeface. Those services receive technical information when your browser requests their content. Our current website source does not include advertising or analytics scripts. Form, payment and gallery services have their own technical processing and privacy notices.
Questions or requests
Contact kelly@homesellerworks.com to ask about your information, request a correction or discuss removal. Please identify your order without sending card details or identity documents by email.